PBXs enabled intercommunication between central office lines at an organization with a large number of telephones, and connected outgoing calls to the PSTN via trunk lines. PBXs were advantageous for their cost savings aspect. With shared access to a company’s telephony resources, there was no longer a need for individual PSTN lines for each user.

Eventually, cool features such as voicemail, call waiting, and three-way calling were added. Then, when the technology went digital, we got call forwarding, conference calling, caller ID, and more. Every time you bail when you see your mother in law’s number pop up on your phone, you can thank your lucky stars that PABX affords the luxury of call screening!

PBX makes it possible for you and your coworkers to communicate with ease (perhaps a negative), saves money (definitely a positive), and can help you steer clear of your pesky in-laws and exes, and a whole cluster of other people you do your best to avoid (major bonus). It’s pure genius.

Copy the code below to use this infographic:

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<img title=”PBX Equipment Infographic” alt=”PBX Equipment Infographic” src=”https://www.specialtyansweringservice.net/wp-content/uploads/infographic-explaining-pbx/PBX-Outline.jpg” width=”710″ />
<pre><em>Image originally posted on <a href=”https://www.specialtyansweringservice.net/infographic-explaining-pbx/”>The SAS Blog</a></em>
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Created in 1999 by Mark Spencer of Digium, Asterisk is an open source framework that turns regular computers into communications servers. That makes them able to interact with attached telephone lines and networks like the public switched telephone network (PSTN) and voice over internet protocol (VoIP). It’s kind of a do-it-your-self private branch exchange (PBX) kit.

Asterisk supports call queues, outbound dialing, interactive voice response (IVR), call recording, call monitoring, and reporting. The software can also help companies save money by routing their long-distance calls through the internet. It slices and dices! And that’s not all! Did you know that a single Asterisk server can create a world class call center?

On their website, the geniuses at Asterisk say that, “Asterisk is like a box of Legos for people who want to create communications applications.” We love Legos! If you love Legos too and want to learn more, dig deeper into Asterisk here!

Copy the code below to use this infographic:

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<img title=”Asterisk PBX Infographic” alt=”Asterisk PBX Infographic” src=”https://www.specialtyansweringservice.net/wp-content/uploads/infographic-explaining-asterisk-switching-private-branch-exchange-pbx-technology/asterisk-pbx-infographic.jpg” width=”710″ />
<pre><em>Image originally posted on <a href=”https://www.specialtyansweringservice.net/infographic-explaining-asterisk-switching-private-branch-exchange-pbx-technology/”>The SAS Blog</a></em>
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We love business phone systems; especially when those systems route to our call centers when your own staff is unavailable. Shameless plug for our service aside (using our service with your PBX is easy and you should absolutely do it), we’ve really jam packed the infographic below with some stellar information.

Everything you’ve every wanted to know about private branch exchanges has been researched, digitized, drawn, illustrated, and presented on an amazing web poster. We tell you about the advantages of PBX, different features, definitions you are going to need when dealing with salesmen, and pros and cons of 8 popular providers.

If you aren’t a picture person, you can visit our resource page where we compare PBX phone systems and service providers using a lot more words and a lot less pictures. It’s arguably not as fun, but does have more information than we could fit in the above infographic.

The post Comparing PBX providers. appeared first on Specialty Answering Service.